Adding Members

Add a new member yourself with the registration wizard, or import many from a spreadsheet.

When someone joins at the dojo, you can add them yourself. The registration wizard asks who you're registering, then only shows the steps that type of member needs: details, emergency contact, medical info, waiver, insurance and a plan.

Anyone on your staff can do this, including coaches and front-desk accounts, for every type of member below. If you'd rather people sign themselves up, share your online form instead: see Public registration.

Adding a member

1

Open the wizard

In the sidebar, open Members and click Add Member (top right). The same button is on the Registration page.

2

Choose who you're registering

The first screen asks Who are you registering? Click one of the cards below. The wizard moves on by itself.

3

Fill in each step

The steps show across the top. Each step has its own button to carry on, and Previous takes you back. Email is needed for anyone who gets a login (adults and guardians); for a junior, the guardian's email is enough.

4

Sign the waiver

On Digital Waiver, the member (or their guardian) signs your default waiver on the screen. You need a default waiver template first: see Waiver templates.

5

Pick a plan and finish

On Payment, choose a membership plan if they're starting one. Then either take payment (Register & Pay), email them a bill (Send Invoice), or finish without paying now (Skip for Now). With no plan or a free one, the button reads Register (Free).

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The Member Registration page asking Who are you registering?, with the Quick Add, Family Registration and Adult Member cards (Junior Member, Guardian Only and Drop-in Guest are further down)
The first step of the wizard. Each card says whether it creates a login and lists the steps that follow.

Which type to choose

CardUse it forSteps
Quick AddGetting someone on the mat now; fill in the rest later. No login.Personal Info, Digital Waiver (can be skipped)
Family RegistrationSeveral adults and children in one go.Family Setup, Details, Waivers, Insurance, Plan & Payment
Adult MemberAn adult who trains. Creates a login.Personal Info, Contact & Emergency, Medical Info, Digital Waiver, Insurance, Payment
Junior MemberA child under your adult age. Linked to a guardian; no login of their own.Personal Info, Guardian, Contact & Emergency, Medical Info, Digital Waiver, Insurance, Payment
Guardian OnlyA parent who doesn't train. Creates a login.Personal Info, Contact & Emergency, Link Children
Drop-in GuestA one-off visitor. No login.Personal Info, Digital Waiver

The Insurance step only appears if your club has insurance types set up.

Import members from a spreadsheet

Moving from another system or a spreadsheet? Owners and managers can bring everyone in at once. Nobody is emailed: each member can activate their own account later via email or your public sign-up link.

1

Open Import members

Sidebar Members → Import members (next to Add Member). You can also do it in the club wizard's last step.

2

Fill in the template

Click Download the template. Its columns are first_name, last_name (or one name column), email, phone, belt and date_of_birth; only a name is required. Save it as CSV.

3

Upload it

Choose the file and click Import. You see how many were imported, how many were skipped because they're already in the club (the same email), and any row that couldn't be imported, with the reason.

Without a subscription, imports stop once the club has 25 members; to import more, set up billing in Settings → Platform Billing. A file can have up to 2,000 rows.

After you finish

The wizard shows a Registration Summary and what happens next:

  • For members who get a login (Adult Member, Guardian Only, and a new guardian added for a junior), an email goes out with a link to set their own password or passkey. No password is ever sent in the email.
  • Quick Add, Junior and Drop-in members get no email. You can turn on a login later from their profile with Enable Login: see Member profiles.

Click Return to Member Management to go back to the list. After a family registration you'll see each new member with a View Profile button.

Adding a junior? On the Guardian step you can search for a guardian who's already at your club, or enter a new one (name, email and relationship). A new guardian gets their own login.
Picked an emergency contact who's already a member and typed a new phone for them? It is saved to their profile too. Their email is their login, so only an owner or manager can change it (they're asked to confirm first).

Frequently Asked Questions