Attendance Reports
View trends, export data, and identify at-risk members.
Attendance reports give you insights into training patterns, help identify members who may be at risk of leaving, and provide data for business decisions.
Available Reports
Class Attendance Summary
See attendance numbers for each class over time. Identify your most popular classes and time slots.
Found in: Reports → Attendance → By ClassMember Attendance
View how often each member trains. Filter by date range, membership plan, or belt rank.
Found in: Reports → Attendance → By MemberAt-Risk Members
Automatically identifies members whose attendance has dropped significantly. Reach out before they cancel.
Found in: Reports → Attendance → At RiskAttendance Trends
Charts showing overall attendance over weeks or months. Spot seasonal patterns and growth trends.
Found in: Reports → Attendance → TrendsCheck-in Method Report
See how members check in (kiosk, QR, staff, etc.). Useful for understanding if your check-in systems are being used.
Found in: Reports → Attendance → MethodsUnderstanding At-Risk Members
The At-Risk report flags members based on attendance patterns:
| Risk Level | Criteria | Suggested Action |
|---|---|---|
| Medium Risk | 50% drop in attendance over 2 weeks | Casual check-in at next class |
| High Risk | No attendance for 2+ weeks (was active) | Personal outreach (text/call) |
| Critical | No attendance for 4+ weeks | Recovery call with offer (e.g., free week) |
Pro tip: Members who return after being flagged as at-risk often become your most loyal members. A personal touch when they're struggling makes a big difference.
Exporting Data
All reports can be exported for external analysis or record-keeping:
CSV Export
Download data as a spreadsheet. Opens in Excel, Google Sheets, or any spreadsheet app.
PDF Report
Generate a formatted PDF with charts and summaries. Great for board meetings or archive copies.
Scheduled Reports
Set up automatic weekly or monthly report emails to yourself or your team.
Key Metrics to Track
Average Attendance Rate
What percentage of members train at least once per week? Healthy clubs see 60-75%.
Sessions Per Member
Average training sessions per active member per week. 2-3 sessions is typical.
Peak Class Size
Your highest-attendance class. Important for planning space and staffing.
At-Risk Count
Number of members in at-risk status. Track this weekly to catch trends early.