Bulk Messaging

Send emails to groups of members for announcements and updates.

Bulk messaging lets you send personalized emails to groups of members. Use it for newsletters, important updates, or targeted communications to specific member segments.

Sending a Bulk Message

1

Go to Bulk Messaging

Navigate to Communications → Bulk Messaging.

2

Select recipients

Choose a predefined group or create a custom selection of members.

Compose your message

Send Bulk Message

Rich text editor...

Use {first_name}, {last_name} to personalize

This message will be sent to 156 members

3

Compose your message

Write a clear subject line and message body. Use personalization variables to make each email feel personal.

4

Preview and send

Click "Preview" to see how the email will look, then "Send Now" or schedule for later.

Recipient Groups

All Active Members

Everyone with a current paid membership. Use for club-wide announcements.

By Age Group

Adults only, juniors only, or specific age ranges. Useful for age-appropriate communications.

By Membership Plan

Target specific plans like competition team or unlimited members.

Event Registrants

People registered for a specific event. Perfect for event-specific updates.

Custom Selection

Hand-pick specific members from the member list. Use for highly targeted communications.

Members with Expiring Plans

Members whose membership expires within the next 30 days. Great for renewal campaigns.

Message History

Track the performance of your bulk emails:

Recent Messages

Holiday Schedule Update

Jan 15, 2024

142 / 156 opened

91% open rate

January Newsletter

Jan 1, 2024

98 / 156 opened

63% open rate

Competition Registration Reminder

Dec 20, 2023

24 / 24 opened

100% open rate

For each message, you can see:

  • Number of recipients
  • Open count and open rate
  • Send date and time
  • Click-through rate (if links included)

Best Practices

Clear Subject Lines

Write subjects that tell members exactly what the email is about. Avoid clickbait or vague subjects.

Personalization

Use {first_name} to address members by name. Personalized emails have higher open rates.

Relevant Targeting

Only send to members who would find the content relevant. Don't send adult competition info to kids program parents.

Frequency

Limit bulk emails to important communications. Too many emails lead to unsubscribes and lower engagement.

Always preview your email before sending. Check that personalization variables display correctly and links work.
Schedule emails for optimal times. Tuesday through Thursday mornings typically have the highest open rates.
Members can unsubscribe from bulk emails. Respect their preferences—sending to unsubscribed members violates anti-spam laws.

Frequently Asked Questions